Yes its annoying that background Dell seems to leave as default when you login from Terminal services or remote dekstop, Funny thing is you cannot remove it simply by changing the wallpaper settings it has to be removed from the registry.

To Remove:
1) start –> run –> regedt32
2) Find the registry key –> HKEY_USERS.DEFAULTControl PanelDesktopWallpaper
3) remove the windowssystem32DELLWALL.BMP and leave the value blank then hit “OK”

You are done, no more annoying Dell wallpaper when you loginto remote desktop/Terminal services!

Article written by MyComputerAid.com

Post from: MyComputerAid.com Computer support

Remove the Dell background image in remote desktop

Suggest you to install the latest device drivers from the following link:

http://support.veritas.com/docs/275676

Reconfigure the device in Bsckup Exec:
1. From Backup Exec | Devices Right Click the device/library | Properties | Uncheck “Enable device for backup Exec” Right click and delete the device.
2. Power cycle the device and the server
3. From rogram FilesVERITASBackup ExecNT
4. Run tapeinst.exe
5. Install Veritas tape drivers 275676
6. Check the results.

Article written by MyComputerAid.com

Post from: MyComputerAid.com Computer support

Backup Exec Physical Volume Library Drive or Robot paused, offline, or disabled

Dell offers some of the best customer service and warranty guidelines of any national manufacturer.  With 24/7 representatives available to handle your problems, and online information within easy reach, Dell systems are provided with ease-of-use in mind.

Most desktop and server systems come with a warranty which is valid for 1 to 3 years.  There are three main categories for service, full coverage (on-site repair), diagnosis service center repair, and diagnosis with User repairable components.  In addition, an warranty that has expired can be extended for a nominal charge, but does not include the cost of parts and labor.  One minor drawback is that all Dell warranties begin on the day the product is shipped by Dell, so the warranty “clock” has already begun ticking before you ever receive the product.

When calling Dell for service, always have your machine’s Service Tag available.  This is a 5 or 7 character code comprised of alpha-numeric characters, and can usually be found affixed to the rear of the machine.  Using this code allows customer service, as well as Dell technicians, easy access to the particular options installed on your computer.  This saves time, and provides much greater accuracy when determining hardware conflicts, software malfunctions, and other details.

In order help you keep your investment in top running condition, Dell also offers support for many common problems, such as virus detection and removal, add-on hardware installation and support, and even software and Internet support.  Common Microsoft products, such as MS Office, Word, and Works are supported, in addition to Adobe Acrobat.  Netscape, Internet Explorer, and Microsoft Outlook are a few of the Internet packages supported.

For a more detailed look at what is and is not covered by Dell warranties, please visit:
http://oit.nd.edu/support/service/dell.shtml

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Post from: MyComputerAid.com Computer support

Dell warranty service explained

Over the years we have had the benefit to work with many antivirus vendors and their products, for those who are looking for a comparison of our top picks for business class anti-virus we have written up an overview from our own experiences.



Symantec
While Symantec Antivirus Corporate Edition came out ahead in overall performance, it was somewhat lacking in ease of use and installation qualities. There is a lot of work involved when installing product, and the administrator may find the job especially tedious on a large network.

Functionally, Symantec’s ACE is assuredly top of the line. It provides for detecting a possible virus and quarantine of that file for analysis by the administrator or Symantec. This Digital Immune System was developed in conjunction with IBM, and really sets this product apart.

McAfee
Perhaps the best known of Antivirus Corporate Editions, McAfee offers a high degree of reliability at the cost of simplicity in use. In addition to virus protection, this product offers limited but effective spyware and adware protection as well, plus SiteAdvisors Web safety ratings to help you identify potential trouble locations.

Installation is not overly difficult, but does require multiple stages to complete properly. And while this may be a deterrent for administrators, the scanner makes up for it by including a few network tools, such as McAfee QuickClean which can be used to clean up the cookie collections, clear temp folders, and other useful tasks.

Sophos
For those who demand a product that’s fully functional and easy to implement, this is the corporate antivirus scanner of choice. As a stand alone scanner, Sophos beats out both McAfee and Symantec in usability and speed. But at the administration level, it starts to go bad.

Excluding files that must be scanned is a manual project, and it may even require the editing of .INI files to accomplish some exclusions. Overall, there is very little automation in this product. While it may be powerful and fast, the initial set up is a long and bulky process.

Trend Micro
Trend Micro OfficeScan Corporate Edition is a bird of a different color. It starts off being less expensive than the high-end models, such as Mcafee and Symantec, and gets better from there. The scanner/disinfector is web-based, and can be accessed from the server or any workstation. It is as reliable as Symantec, and about as easy to implement as an administrator could want.

While no antivirus software is fun to use, Trend Micro has made it less of a burden. Administration as well as installation can be accomplished without visiting every workstation, and its results are comparable to other big-name products.

Article written by MyComputerAid.com

Post from: MyComputerAid.com Computer support

Comparing the top business anti-virus software

 
1) Open control panel Start –> Control Panel
2) Open the Internal NIC Configuration –> select the radial “Always active on Battery” then click apply.

NOTE: Once the network card is deactivated, you must connect the laptop back to an AC source to reactivate the internal network card.  Replugging the network cable without an AC source may not reactivate it.

Article written by MyComputerAid.com

Post from: MyComputerAid.com Computer support

Dell Laptop loses network connection or deactivated