2003 server - Thursday, February 28, 2008 4:11 - 0 Comments

Troubleshooting Hung Services

How to troubleshoot hung services.

It can be tricky to determine when a misbehaving Windows service has hung and is no longer responding. That’s because Windows services can be in one of several states:

SERVICE_STOPPED

SERVICE_STOP_PENDING

SERVICE_START_PENDING

SERVICE_RUNNING

If a service has stopped, both the Services.msc console and the Net.exe command will report it as stopped, and if the service is running, both tools will report it as running. But if the service is in the SERVICE_STOP_PENDING or SERVICE_START_PENDING state, both Net.exe and Services.msc will report it as running! That’s why you should use the Sc.exe command instead to troubleshoot hung services as this command will return the true state in these conditions.

Article written by MyComputerAid.com