Posts Tagged ‘cache’
Microsoft Outlook - Monday, September 15, 2008 22:19 - 0 Comments
Resetting the Nickname and Auto Complete Cache in Outlook XP
Resetting the Nickname and Auto Complete Cache in Outlook XP
Within Outlook 2002 stores a nickname list, and is automatically generated, and this list is used within auto completion features and name checking features. If the cache is damaged in anyway then problems could arise in the identification of recipients of mails, the completion of recipients email addresses and in turn could lead to emails being sent to the wrong addresses.
The nickname cache though is easily reset.
For Windows 2000 and Me –
1. Exit Outlook
2. Start-up Windows Explorer
3. Within Tools, choose Folder Options and then go to the View tab
4. This will allow for the Advanced Settings to be accessed, from which the Show Hidden Files and Folders should be selected
5. Confirm by clicking on OK
6. Go to Start, then Search and the go to Search for Files or Folders
7. Then search for *.NK2 in the local hard drive
8. Once located right click on the .NK2 file that has the profile that you are after and then click Rename
9. Rename to Profilename.bak and confirm
10. Exit Windows Explorer
11. Open Outlook
12. Outlook will then regenerate a new cache
For Windows NT 4.0 and 98 –
1. Exit Outlook
2. Start-up Windows Explorer
3. Within Tools, choose Folder Options and then go to the View tab
4. This will allow for the Advanced Settings to be accessed, from which the Show All Files should be selected
5. Confirm by clicking on OK
6. Go to Start, then Search and the go to Search for Files or Folders
7. Then search for *.NK2 in the local hard drive
8. Once located right click on the .NK2 file that has the profile that you are after and then click Rename
9. Rename to Profilename.bak and confirm
10. Exit Windows Explorer
11. Open Outlook
Outlook will then regenerate a new cache
Article written by MyComputerAid.com
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