Resetting the Nickname and Auto Complete Cache in Outlook XP

Resetting the Nickname and Auto Complete Cache in Outlook XP

The nickname cache though is easily reset.

For Windows 2000 and Me –

1.      Exit Outlook

2.      Start-up Windows Explorer

3.      Within Tools, choose Folder Options and then go to the View tab

4.      This will allow for the Advanced Settings to be accessed, from which the Show Hidden Files and Folders should be selected

5.      Confirm by clicking on OK

6.      Go to Start, then Search and the go to Search for Files or Folders

7.      Then search for *.NK2 in the local hard drive

8.      Once located right click on the .NK2 file that has the profile that you are after and then click Rename

9.      Rename to Profilename.bak and confirm

10. Exit Windows Explorer

11. Open Outlook

12. Outlook will then regenerate a new cache

For Windows NT 4.0 and 98 –

1.      Exit Outlook

2.      Start-up Windows Explorer

3.      Within Tools, choose Folder Options and then go to the View tab

4.      This will allow for the Advanced Settings to be accessed, from which the Show All Files should be selected

5.      Confirm by clicking on OK

6.      Go to Start, then Search and the go to Search for Files or Folders

7.      Then search for *.NK2 in the local hard drive

8.      Once located right click on the .NK2 file that has the profile that you are after and then click Rename

9.      Rename to Profilename.bak and confirm

10. Exit Windows Explorer

11. Open Outlook

Outlook will then regenerate a new cache

Article written by MyComputerAid.com